Best Practices in Personnel Management for Community College Districts

Today's community colleges are called upon to serve widely diverse student populations through a variety of college programs.  Students range from transfer students to students working toward a vocational certificate to students taking a single class for personal fulfillment.  Many dedicated and talented faculty and staff are necessary to support these various educational programs.  Instructional faculty, counselors, instructional aides, clerical, and custodial staff all directly impact the quality of the education the District is able to provide.

Community college administrators, managers and supervisors need a wide variety of skills to build these employees into a team providing a positive, student-centered learning environment.  These skills include delegation, problem solving and effective communication skills.  This workbook was developed to assist managers in building the necessary skills to motivate their teams to carry out the District's objectives and strategic plans.